Terms & Conditions & House Rules

Operator: Arendshof is operated by Arendshof Beheer CommV, Professor Van den Wildenberglaan 1, 2100 Antwerp (Deurne), Belgium. Company / VAT no.: BE 0846.390.920. Contact: info@arendshof.be, +32 468 06 98 29.

Booking & payment: Your booking is final as soon as we have received payment through our payment partner Mollie; you then receive a confirmation by email. All prices are in euros, including VAT and city tourist tax. Breakfast is optional (€18 per person, per morning) and is chosen when booking.

No right of withdrawal: For a stay on fixed dates there is no statutory 14-day right of withdrawal (art. VI.53, 12° of the Belgian Code of Economic Law). Our cancellation policy applies.

Best price guarantee: Booking directly with us gets you the best price. If, within 24 hours of booking, you find the same room for the same dates, the same number of guests and the same conditions (breakfast, cancellation) at a lower price on another publicly accessible website, let us know before your arrival at info@arendshof.be with a link or screenshot. We will refund the difference. The guarantee does not apply to prices only visible after logging in or with a membership, package deals, or obvious pricing errors.

Guest registration: Belgian law requires us to register every guest. After booking you receive a personal link for this; please complete it before you arrive. We may ask for your identity document on arrival.

Check-in & Check-out: Check-in starts at 3:00 PM. Check-out is requested by 11:00 AM. Unauthorised late check-outs may incur an extra fee.

Access: Until our self check-in is live, we welcome you in person on arrival. Once it is live, you receive a personal access code. It is valid only during your stay and may not be shared with others.

Estate Quiet Hours & Respect: To maintain peaceful calm, quiet hours apply between 11:00 PM and 6:00 AM. Smoking is strictly forbidden indoors (€250 deep cleaning fee applies). Parties are not permitted.

Number of guests: No more people may stay than stated in the booking.

Music: Playing music in the shared areas is not permitted.

Photos & video: Photos and videos for personal use are welcome. Recording for commercial purposes (such as photo shoots, advertising or selling images) is not permitted without our prior written consent.

Parking & Responsibility: Gated private parking is free at guest risk. Guests remain liable for damages.

Complaints & applicable law: If you have a complaint, please tell us on site or at info@arendshof.be and we will look for a solution together. If that does not work out, you can contact the Belgian Consumer Mediation Service (www.consumentenombudsdienst.be). These terms are governed by Belgian law.